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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Account Management

I Can't Access my Account

Change my HostPoppy Account Password

Update my HostPoppy Account Profile

Add, Update, or Change Payment Information

2FA (Two-Factor Authentication)

Website Services

What are Website Maintenance Programs?

What Is Custom WordPress Design?

What Is Web Design Hourly Development?

Submitting a Website Maintenance Request

Hosting

Sitejet Website Builder

HostPoppy’s Included Website Builder

Website Transfer Service

Understanding Domain Names and Web Hosting: A Comprehensive Guide

Hosting Comparison Guide

Domains

Edit Domain Nameservers

Transfer Lock and your Domain's EPP Code

Domain Privacy Protection

Emails

Establishing a professional email presence

Using Email Through Your Hosting Plan